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SHIPPING POLICY

 Pure Beaute is pleased to offer worldwide shipping!

Please review the shipping rates and delivery times below.

Canadian Shipping Rates + Delivery Times

Shipping Method Rate Delivery Time
Regular Parcel™
[Orders of $75+]
FREE 2 - 9 business days
Regular Parcel™
[Orders under $75]
$7.95 2 - 9 business days
Xpresspost™
$14.95 1 - 2 business days


U.S. Shipping Rates + Delivery Times

Shipping Method Rate Delivery Time
Tracked Packet™ USA
[Orders of $75+]
FREE 4 - 7 business days
Tracked Packet™ USA
[Orders under $75]
$14.95
4 - 7 business days
Xpresspost™ USA
$24.95 2 - 3 business days


International Shipping 

International shipments are made through Canada Post.

Shipping rate will be calculated at checkout and will vary depending on the destination.

Any additional local taxes or fees are the responsibility of the customer.

Please be advised that delivery times are estimated and can vary, due to time in customs.

 

Frequently Asked Questions

When will my order ship?  

Orders are shipped 24-48 hours within receipt. Orders must be placed by 12pm EST to be processed on the same day. All orders ship Monday – Friday. Orders placed on the weekend will be shipped the following Monday. Orders placed on major holidays will be shipped the next business day. 

Where is my Pure Beaute order shipping from?

Pure Beaute orders are shipping from our location in Toronto, Canada. 

How long will it take for my order to arrive?

Delivery times depend on selected shipping rate and destination. Please refer to the charts above for estimated delivery times. 

Canadian orders sent via Regular Parcel usually take 2 - 9 business days. Those within the GTA can expect their orders within 2 days. Quebec and Ontario residences (outside of the GTA) usually receive their orders within 4 business days. Orders to all other provinces can take up to 7 business days. Remote areas may take up to 9 business days. 

Canadian orders sent via Xpresspost usually take 1 - 2 business days. Those within Ontario can expect their orders the next day. Orders to all other provinces usually arrive within 2 days. Remote area may take longer.  


US orders sent via Tracked Packet usually take 4 - 7 business days. Orders sent via Xpresspost to the US are usually delivered within 3 business days. 

International delivery time largely varies by destination, as well as the country's customs offices. 

How is my order shipping?

We use Canada Post to ship all orders. 

Click here to learn more about Canada Post's Shipping Services. 

Do you ship Internationally?

Yes! We are pleased to offer international shipping on orders over $150. 

International shipping rates are calculated at checkout and depend on the destination. 

How do I track my package after it has been shipped?

Once your order has shipped, you will receive a confirmation email that includes tracking information. 

To track your package(s), follow the link in the email.

I cannot find the answers to my questions, how do I reach customer service?

We're happy to answer any questions you may have! Please feel free to get in touch with us using our CONTACT US form and we will get back to you within 24 hours. 

Click here to get in touch!